To help you navigate our content easily, you can click on the links below to jump directly to an article of interest, or scroll down the page for a holistic overview. Our first article explores the critical question, "Do I need an Intruder Alarm System?"—highlighting the importance of these systems in safeguarding your property against burglary and ensuring peace of mind. Additionally, we delve into the legislation applicable to intruder alarms, helping you understand the legal framework that governs security systems in the UK.
We further break down complex subjects such as security grades and the components of alarm systems, demystifying terms that can often be confusing for homeowners. For those considering a more flexible solution, our article on wireless alarm systems discusses their advantages and potential drawbacks. We also compare monitored versus unmonitored systems, providing valuable insights into the best choice for your security needs.
Regular system maintenance is paramount for effective security, and our section on the importance of upkeep offers practical tips to keep your intruder alarm functioning optimally. If you're ever in doubt regarding maintenance schedules or the possibility of transitioning to OC Services from your current provider, our articles address these topics as well. Finally, we clarify what you need to know about warranties with OC Services, ensuring you have complete confidence in our products and services. Your safety is our priority, and we're here to support you every step of the way.
Burglary remains one of the most pervasive crimes in the UK, with a theft occurring every 105 seconds. The midday sun hardly casts a shadow on the alarming fact that most burglaries are perpetrated in the afternoon, a time when many of us are at work or engaged in activities outside the home. Opportunistic thieves take advantage of our bustling lives, knowing that our homes often stand empty. With the average burglary completed in under ten minutes, the situation is dire: valuables can vanish in the blink of an eye. Perhaps most distressing of all, over half of all burglaries occur while someone is still inside the property, highlighting the urgent need for precaution.
Given this unsettling reality, equipping your property with a high-quality Intruder Alarm System is one of the most effective ways to safeguard your home or business. Regardless of the size or type of structure you own or rent, ensuring that all entry points—doors, windows, and other accesses—are secure is crucial for protecting your family, employees, and valued possessions. In fact, studies have indicated that buildings relying on robust security systems are three times less likely to experience a break-in compared to those without adequate protection. With statistics like these, it’s clear that investing in an Intruder Alarm System is not just advisable; it’s essential.
With burglary rates on the rise, the time to act is now. The implementation of an Intruder Alarm System is not merely a precaution; it’s a proactive step in safeguarding your world—your family, your employees, and your belongings. Don’t wait for the next statistic to unfold; take charge of your security today. With our expert team by your side, you can sleep easier knowing you’ve invested in a robust defence against crime.
Intruder alarm systems play a vital role in the safety and security of both residential and commercial properties. As these systems become more sophisticated, it is imperative for installers and users to adhere to regulatory standards and legislation. In the UK and across Europe, BS EN 50131 and related standards outline critical guidelines for the installation and maintenance of intruder alarm systems. This article provides a detailed overview of the applicable legislation surrounding intruder alarms, focusing on European standards and the significance of compliance.
The British Standard BS EN 50131 is a comprehensive set of European standards designed to harmonise the requirements for various types of intruder alarm systems. This standard replaced the older British Standard 4737, marking a significant shift towards a more uniform approach in security systems across Europe. The introduction of BS EN 50131 is crucial as it accommodates the ongoing advancements in technology and addresses various security challenges.
Due to the ongoing development of the European standards, the industry currently relies on a supplementary document known as PD 6662:2016. This published document serves as a guide for installers, referencing parts of the existing British Standards that are applicable while certain parts of the European standards remain under development. As new chapters of the European standards are completed, they will progressively replace the relevant sections within PD 6662, which will eventually be phased out.
To ensure the effective implementation of intruder alarm systems, it is crucial that these systems are installed by accredited and inspected companies. Compliance with BS EN 50131 and PD 6662:2016 not only assures that the installation adheres to recognized standards but also guarantees a level of reliability and performance expected by end-users. Working with certified installers, such as those accredited by The Security Systems and Alarms Inspection Board (SSAIB), provides homeowners and businesses with peace of mind regarding the quality of their security systems.
At OC Services, we take pride in our SSAIB certification, which verifies our commitment to maintaining the highest standards in the installation and servicing of intruder alarm systems. For assurance of our credentials, our clients can easily verify our certification on the SSAIB website here.
In an ever-evolving landscape of security threats, understanding the various grades of alarm systems is crucial for property owners looking to safeguard their assets. With the implementation of new EN standards, assessing the risk associated with a property has become more vital than ever. This article delves into the concept of security grades, explaining what they mean, how they are determined, and their implications for alarm system design and installation.
Security grades categorize alarm systems based on their ability to withstand different levels of intrusion. The classification is primarily determined by assessing the potential risks associated with a property, as well as the capabilities of potential intruders. Each grade of alarm system offers specific protection measures, signalling protocols, and tamper resistance that align with the identified risk level.
Establishing the grade of an alarm system is a foundational step in designing an effective security strategy. Once the grade is determined, it dictates:
Understanding these components allows property owners to invest in security systems that meet their specific needs while adhering to industry standards.
Grade 1: Low Risk
Characteristics: Grade 1 security systems are designed for properties with minimal risk of burglary. Intruders at this level are expected to have little knowledge of sophisticated alarm systems and would typically use basic tools that are widely available.
Applications: This grade is mainly suitable for areas that do not contain high-value items and are only at risk from opportunistic thieves. For example, minor residential properties or storage areas without significant valuables may fall under this classification.
Note: Alarm components in this category are generally inexpensive and can be easily found at DIY stores or supermarkets. As such, OC Services does not provide installations for Grade 1 alarm systems due to their lack of robustness.
Grade 2: Low to Medium Risk
Characteristics: Grade 2 systems offer a step up in protection, designed to resist a greater level of knowledge and skill among intruders. These systems can withstand intruders who may possess a basic understanding of alarm technology and use a general range of tools and some specialized equipment.
Applications: Grade 2 systems are well-suited for residential settings such as houses and apartments, as well as light commercial properties like small offices where the risk level is slightly elevated compared to Grade 1.
Grade 3: Medium to High Risk
Characteristics: Grade 3 systems protect against more sophisticated intruders who are knowledgeable about alarm systems and equipped with an extensive range of tools, including portable electronic devices. These systems cover all potential entry points as well as structural elements like walls and ceilings.
Applications: This grade is commonly used in larger residential homes or significant commercial facilities, such as shopping centres, where the risk of theft or breach is heightened.
Grade 4: High Risk
Characteristics: Grade 4 systems are designed for situations where security is paramount. Intruders expected at this level are well-prepared, capable of planning their intrusion meticulously, and may possess advanced equipment to override or disable components of the alarm system.
Applications: These systems are ideal for properties facing the greatest risk of theft, vandalism, or terrorist threats. High-value businesses, financial institutions, and government buildings often rely on Grade 4 alarms to ensure maximum security.
Understanding security grades is essential for property owners seeking to implement a reliable alarm system tailored to their specific risks. By assessing the level of risk associated with a property and corresponding security scales, individuals and businesses can make informed decisions that enhance their safety and security. Alarm systems are not a one-size-fits-all solution; selecting the appropriate grade ensures that properties are sufficiently guarded against the potential threats they face. Investing in the correct alarm system grade is not just a precaution—it's a crucial step in protecting your assets and peace of mind.
In a world where security is paramount, alarm systems have become essential in safeguarding homes and businesses against intrusions. These systems consist of a network of devices that collaborate to provide a robust security framework, making it increasingly difficult for intruders to breach premises without triggering a response. Regardless of the size, type, or complexity of the alarm system, it generally comprises three fundamental sections: Control and Indicator Equipment, Audible Warning Devices, and Detection Devices. Let’s explore each of these components in detail.
The Control Panel serves as the heart and brain of an alarm system. Utilizing advanced microchip technology, it coordinates all functions, from arming or disarming the system to configuring settings and managing various timers. Modern control panels offer a plethora of capabilities, ensuring users have comprehensive command over their security.
Typically powered by mains electricity, control panels operate alarm circuits on a lower voltage—usually around 12 volts—for enhanced safety. To maintain functionality during power outages, these systems come equipped with rechargeable batteries, ensuring continuity by automatically restarting when electricity is restored.
User interaction is facilitated through a numerical keypad where individuals can enter a designated user code to arm or disarm the system. These codes can be customized and multiple codes assigned, allowing differentiated access for various users, such as staff or maintenance personnel. For systems with remote monitoring capabilities, access may also be granted through Proximity Tokens or Digital Keys, enhancing usability without compromising security.
When an alarm system detects an unauthorized intrusion, Audible Warning Devices are triggered to announce the breach. These devices produce loud sounds such as sirens or horns, effectively alerting occupants and deterring intruders. The system can be programmed for alerts to sound for a predetermined duration or until the system is reset, which typically occurs after a few minutes.
In addition to auditory alerts, some systems may incorporate visual signals like strobe lights, which continue to operate until manually reset. This combination of sound and light acts as a powerful deterrent, often prompting would-be burglars to abandon their attempts before any significant damage can be done.
Detection devices serve as the sensory elements of an alarm system, identifying unauthorized presence and signalling the control panel. Some common types include:
Movement Detectors
The Passive Infra-Red (PIR) movement detector is one of the most widely used methods for intruder detection. Resembling a deck of playing cards, these detectors are strategically mounted to monitor a room’s infrared radiation levels. They operate passively, detecting increases in infrared radiation—a tell tale sign of human presence—without transmitting any signals that could interfere with other devices. In scenarios where PIR technology may not be effective, dual-technology detectors, which combine PIR and another detection method, can be employed for enhanced accuracy.
Door Contacts
Door contacts are installed to detect unauthorized access via doors. Typically consisting of a magnet attached to the door and a magnetic reed switch on the door frame, these devices trigger the alarm when the door is opened, severing the magnetic field. Their primary use is often at the main entrance of a property, providing a notification to the control unit when the user leaves the premises.
Break Glass Detectors
These special detectors are finely tuned to pick up the unique sound frequencies generated by breaking glass. By filtering out everyday noises, they ensure accurate detection during break-in attempts involving windows.
Inertia Devices
Inertia or vibration devices sense the vibrations associated with forced entry. Similar to break glass detectors, they filter out common disturbances, only activating when significant vibrations occur, such as those from a window being pried open.
Personal Attack Buttons
Personal Attack Buttons, often referred to as Panic Buttons, incorporate small radio transmitters. These buttons, when pressed, send a signal to a dedicated receiver, triggering the alarm. Always active, they can be particularly useful in emergencies, as they may be strategically located throughout the property for quick access.
Personal attack alarms that operate wirelessly can be taken with you, making them invaluable in vulnerable situations, such as navigating dark or secluded areas.
In today’s world, security is a top priority for both homes and businesses. The advancement of technology has led to the development of various alarm systems designed to meet different security needs, insurance requirements, and budgets. At OC Services, as registered installers, we specialise in the installation and maintenance of both hard-wired and wireless intruder alarm systems. All our installations are compliant with the latest British European Standards and come with a formal SSAIB Certificate of Compliance upon completion. Let's look at the different types of alarm systems available:
Hardwired alarm systems have long been considered a robust choice for securing properties. These systems are connected directly to the mains electricity, which makes them reliable in terms of power supply. The key features are:
Wireless alarm systems have become increasingly popular due to their ease of installation and flexibility. These systems use radio frequencies to communicate, providing several advantages including:
Hybrid alarm systems combine the features of both hardwired and wireless technologies, offering the best of both worlds. They can integrate a mixture of wired and wireless sensors, fitting diverse security needs within a single framework. Benefits include:
At OC Services, we partner with some of the top alarm manufacturers in the industry, including Texecom, Scantronics, Orisec, Ajax, Pyronix, and many more. By aligning ourselves with these trusted brands, we ensure that our clients receive high-quality products that are reliable and efficient. Our expertise, combined with quality systems, allows us to create customised security solutions that fit your specific situation.
Choosing the right alarm system is essential for ensuring the safety and security of your property. Whether you opt for hardwired, wireless, or hybrid systems, our team at OC Services are here to help you explore your options, ensuring your unique requirements and budget are met. With our professional installation and maintenance services, you can rest easy knowing that your security system complies with current standards and is working effectively to protect your home or business. Reach out to us today to discuss your security needs and enhance your peace of mind!
In an age where technology continuously evolves, the demand for innovative security solutions has surged. One such advancement is the wireless intruder alarm system, which employs wireless mesh technology to enhance safety without the cumbersome presence of wires.
A wireless intruder alarm system is composed of interconnected devices equipped with small radio transmitters, each powered by batteries. When any of the components detect an intrusion or trigger, they send a signal to the Control Panel, which contains a built-in radio receiver. While the Control Panel connects to the mains electricity for power, essential components like the external sounder and keypad can either be hardwired or operate wirelessly, giving you flexibility in installation.
One of the most significant benefits of a wireless alarm system is the ease of installation. Without the necessity for drilling holes in walls or running cables, setups become far less invasive and much cleaner. This neatness allows homeowners to include outbuildings, such as garages or sheds, in their security measures without the hassle of figuring out cable routing.
Additionally, a wireless system can often be installed in rental properties where tenants may wish to upgrade security without making permanent modifications. This flexibility appeals not just to tenants but also to homeowners with unique layouts or older structures where installing hard-wired systems could be challenging.
When it comes to budget, many people wonder if a wireless system is more expensive than traditional hard-wired options. Generally, wireless systems tend to cost slightly more. This price difference primarily stems from the advanced technology embedded in wireless sensors and components. However, the benefits of neat installation and flexibility often justify the investment.
It’s also worth noting that wireless systems require periodic maintenance in the form of battery replacement. Regularly checking and changing batteries ensures that every component functions reliably, maintaining the system's integrity and efficiency.
The rise in wireless alarm systems' popularity can be attributed to their convenience and aesthetic appeal. They suit various demographics, including renters seeking portable and adaptable security solutions and homeowners who prioritize a tidy environment without the visible intrusion of wires.
In addition, as home automation systems gain traction, integrating wireless alarm systems with smart home setups becomes increasingly seamless. This compatibility allows users to monitor and control their security systems from their smartphones, providing peace of mind no matter where they are.
In summary, the answer to the question "Can I have a wireless alarm system?" is a resounding yes. These systems offer modern, flexible security solutions without the clutter of traditional wiring. As technology continues to advance, wireless alarm systems are likely to play an even more significant role in safeguarding our homes and assets. Whether you're a tenant, a homeowner, or someone looking for a neat alternative to traditional security systems, a wireless alarm system could be the perfect choice for your needs.
In the ever-evolving landscape of home and business security, determining the best monitoring option to protect your property is paramount. Security systems can generally be classified into two categories: unmonitored and monitored systems. Each has its strengths and weaknesses, making it essential for property owners to understand their options to make informed decisions.
Unmonitored systems, often referred to as ‘audible only’ or ‘locally signalled’ systems, primarily utilise loud alarms to ward off intruders. These systems are activated when a breach is detected, triggering an audible alarm, typically in the form of a siren. While this sound is designed to deter any potential threats, the response to the alarm is largely dependent on the immediate vicinity.
Key Features of Unmonitored Systems:
While unmonitored systems are generally less expensive and simpler to maintain, they do come with certain limitations in terms of immediate response capabilities.
Monitored systems provide an advanced layer of security by notifying an Alarm Receiving Centre (ARC) when activated. Upon alert, the ARC takes further steps based on the monitoring package selected by the property owner.
Monitoring Options:
Monitoring with Police Response:
Monitoring Without Police Response:
Alarm signals received at the ARC are processed through sophisticated computer software. This technology differentiates between legitimate intruder signals and those resulting from panic button activations. After implementing protocols to avoid false alarms, any detected emergency will be promptly communicated to either the police or the designated keyholders.
Additional Considerations:
Monitored systems come with particular requirements, such as an ‘Engineer Reset’. Following an alarm activation, users cannot reset the system themselves; an engineer must perform this task. The costs associated with monitored systems include an annual monitoring fee and scheduled maintenance to ensure compliance with European Standards and Police Regulations.
For those seeking a blend of traditional monitoring and modern convenience, the Texecom Connect system offers an innovative solution. This free app allows users to self-monitor their alarm systems remotely via smartphones or tablets.
Features of Texecom Connect:
Important Note: While Texecom Connect is provided at no extra charge, users must be aware that its operation lies outside the control of OC Services. There are no guarantees regarding system performance or notification delivery during server downtimes.
In conclusion, selecting the suitable monitoring option for your security system depends on several factors, including your property’s risk profile and the level of involvement you desire. Unmonitored systems may suffice for lower-risk environments, while monitored systems, enhanced by technology like Texecom Connect, provide a more proactive approach to security. Regardless of the choice, investing in a system that fits your needs can greatly enhance protection, peace of mind, and ultimately, the safety of your property.
In today’s world, ensuring the safety and security of your home or business is more crucial than ever. An effective intruder alarm system is a vital component in safeguarding your property. However, merely installing the system isn’t enough; regular servicing is essential to ensure that everything operates correctly. Not only does routine maintenance protect your security and safety, but it also helps maintain the validity of your Certificate of Conformity—a critical requirement for compliance with current British Standards.
According to British Standards, the minimum servicing requirement for a monitored Grade 2 Intruder Alarm System is once per year. This regular check-up is essential for several reasons:
Engaging in a preventative maintenance contract has several advantages that go beyond mere servicing. Here are key facts about our maintenance contracts:
Our maintenance packages are designed with compliance and functionality in mind. At a minimum, your annual maintenance contract includes:
While it’s possible to have your alarm system serviced without a maintenance contract, be aware that this service incurs standard labour rates. Non-contract customers are not guaranteed to receive an after-hours service, and labour rates will be higher for such requests.
Regular servicing of your intruder alarm system is not merely a suggestion; it is an essential aspect of maintaining security, safety, and compliance with legal standards. By engaging in a preventative maintenance contract, you ensure that your system is in peak operational condition while also reaping the benefits of priority service, discounted rates, and peace of mind. Don't wait until a fault occurs—proactively safeguard your property today by choosing a maintenance package that meets your needs!
If you notice any of the following signs with your alarm system, it's crucial to schedule a Corrective Maintenance visit immediately:
Flashing PIR and Door Sensor LED Lights: If the LED lights on your Passive Infrared (PIR) sensors or door sensors are flashing for an extended period, this could indicate a malfunction. Continuous flashing might signal that the sensors are not working correctly, possibly leaving your property vulnerable.
False Alarm Activations: Frequent false alarms can be a nuisance and may lead to complacency regarding genuine alerts. Additionally, if you find it difficult to disarm the system when it is activated, this could indicate a deeper issue that needs rectification.
Low Battery Warnings and Faulty Displays: A low battery warning on your keypad or control panel is a clear sign that maintenance is required. Ignoring this warning could lead to system failure when you need it most. If your control panel is showing a faulty display, this could also mean that the system needs immediate attention.
General Operational Problems: Any abnormalities in the operation of your alarm system—whether it be delayed responses, failure to trigger, or confusing alerts—should not be overlooked. These issues can prevent your system from functioning as intended and require a professional check.
Visible Damage: If you notice that your alarm system is visibly damaged or if any parts have fallen off, you should address this immediately. Physical damage can compromise the entire system and could necessitate repairs or replacements.
Understanding the urgency of alarm system issues, our team of engineers is available 24 hours a day, 365 days a year. We prioritise your security and peace of mind, ensuring you receive prompt and professional service whenever needed.
By arranging a Corrective Maintenance visit at the first sign of trouble, you can maintain the integrity and reliability of your alarm system. Don't wait until it's too late—if you observe any of the aforementioned signs, reach out to our support team today to schedule a maintenance check. Safeguard your property and ensure your alarm system is always ready to protect what matters most.
In today's rapidly evolving security landscape, having an effective and reliable alarm system is paramount for safeguarding your property. If you're currently facing issues with your existing intruder alarm system, you may be contemplating a change. The good news is that even if your system was installed by another company, we are more than equipped to take over and maintain it, ensuring peace of mind for you and your loved ones.
When you decide to switch to OC Services, a take-over fee will apply. This fee is not just a nominal charge; it covers a comprehensive assessment of your current system. One of our skilled engineers will visit your property to inspect, test, and re-program your alarm system. Our team is extensively trained to handle a wide range of intruder alarm products, which means you can trust us to address any existing faults and issues swiftly and efficiently. We focus on keeping your alarm system functional and reliable, so you can continue to feel secure in your environment.
There are various reasons why you might consider changing your alarm service provider. Here are some common scenarios that often lead customers to entrust their systems to a new company:
Current Company No Longer Trading: If your existing service provider is no longer in business, you may find it challenging to get the necessary support for your alarm system. Transitioning to a reputable company that is active in the market like OC Services ensures that you are covered.
Poor Service: Customer service should be a top priority when it comes to security systems. If you have experienced slow response times, unprofessional behaviour, or lack of communication from your previous provider, it's understandable that you would want a service that places emphasis on client care.
Outdated Technology: Security technology is continually advancing. If your current system is old and lacks the latest features—such as smart technology integration, remote monitoring capabilities, or user-friendly interfaces—upgrading might be necessary to maintain a robust security posture.
Cost Efficiency: In a world where budgets are tight, finding a more economical solution can be a significant motivator. At OC Services, we offer competitive pricing without sacrificing quality and service, ensuring that you receive value for your investment.
Comprehensive Maintenance: An alarm system is only as good as its maintenance. If your current provider lacks comprehensive maintenance options, whether in regular check-ups or emergency repairs, you might want to consider moving to a company that prioritises ongoing support and maintenance.
Choosing to change your alarm service provider can be an empowering decision that enhances your peace of mind. With our team, you not only gain a service that will take over your existing system, but you also enjoy the assurance of well-trained professionals who know how to keep security systems in tip-top shape. If you're experiencing any of the issues mentioned or simply looking for a more dependable security solution, don't hesitate to reach out to us. We're here to ensure that your security needs are met with the utmost professionalism and care.
At OC Services, we are committed to providing our customers with not only high-quality installations but also exceptional peace of mind. With our 1-year warranty on all installations, coupled with comprehensive product warranties, we aim to ensure your investments are protected. Here’s everything you need to know about our warranty offerings and what they cover.
When you choose OC Services for your installation needs, you are entitled to a 1-year warranty on all work carried out. This means that for an entire year from the date of installation, you can have confidence in the quality and reliability of our services. Should any issues arise relating to our installation process, you can rest assured that we’ll address them swiftly and efficiently.
In addition to our installation warranty, all products we use come with a minimum warranty of 1 year as provided by the manufacturer. This ensures that you are covered against defects and faults that may arise during normal usage. If an item does become faulty during this warranty period, we will make every effort to obtain a replacement directly from the manufacturer, minimizing disruption to your operations.
In the rare event that a product fails and requires an in-depth investigation, we may need to visit the site to remove the faulty item for further analysis. During this process, we will work closely with the manufacturer to determine the root cause and find a resolution as quickly as possible, often without inconvenience to you.
Limitations of Warranty Coverage
While we strive to provide comprehensive coverage, it is important to note that certain factors are beyond our control and therefore not covered by our warranty. Examples of situations that may void your warranty include:
Power Surges and Lightning Strikes: Electrical surges can cause significant damage to electronic equipment and installations. Unfortunately, this type of damage is typically not covered under warranty.
Physical Damage: Any physical harm caused to the installation or product, whether accidental or intentional, is also not covered under our warranty policy.
Misuse: Using the product in a manner inconsistent with its intended purpose can lead to damage and void the warranty. It is crucial to follow any guidelines provided by the manufacturer and instructions from our installation team.
At OC Services, we believe that a strong warranty is a key component of our customer service commitment. The 1-year warranty on installations, along with the product warranties we facilitate, reflects our dedication to your satisfaction and peace of mind. We encourage all customers to reach out with any questions regarding their warranties or if they encounter any issues with their installations. Your confidence in our services is our top priority, and we’re here to ensure that you are completely satisfied with your experience from start to finish.
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