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Service & Support
OC Services Logo
White telephone Icon: Call OC Services on 01483 600464
White Emergency Service Icon: Call OC Services on 01483 600464

Security System Service & Support in Surrey, Hampshire & Sussex



Comprehensive Maintenance, Repairs & 24/7 Support for Alarms, CCTV, Access Control, Fire & Intercom Systems

Keeping Your Security Systems Working—Always

At OC Services, we believe your safety and peace of mind shouldn’t stop after installation. That’s why we offer expert service and support for all major security systems—ensuring your alarms, CCTV, access control, fire alarms, and intercoms remain reliable, compliant, and ready when you need them most.


Whether you manage a single home or a multi-site organisation, our SSAIB-certified, family-run team is here to keep you protected—24/7.

What we Offer

Planned Preventative Maintenance (PPM)

  • Scheduled inspections and system checks
  • Cleaning, testing, and firmware/software updates
  • Early fault detection to prevent breakdowns
  • Compliance with insurance, British Standards, and legal requirements


Emergency Call-Outs & Repairs

  • Fast, local response for urgent faults and breakdowns
  • 24/7 availability for contract clients and critical sites
  • Genuine parts and expert troubleshooting


Flexible Support Packages

  • Bronze, Silver, and Gold contracts—choose the level of cover that’s right for you
  • Priority response and discounted call-out rates
  • Annual maintenance visits and full service reports
  • Remote support for compatible systems


System Upgrades & Takeovers

  • Upgrade old or unsupported equipment to the latest technology
  • Takeover and maintain systems installed by other providers
  • Advice on compliance, integration, and future-proofing

Systems we Support

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Grade 2-4 Wired, Wireless and Smart Systems

All major brands

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I.P and Analogue Systems

All major brands

Audio/video, single and multi-user

All major brands

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conventional and addressable

All major brands

Why Regular Maintenance Matters

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Ensures systems work when you need them most

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Reduces risk of costly breakdowns or false alarms

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Maintains insurance and regulatory compliance

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Prolongs system lifespan and saves money in the long run

Our Service Promise

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All work by our in-house, security-vetted, and DBS-checked engineers

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Transparent pricing and clear communication—no hidden fees

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Genuine manufacturer parts and best-in-class practices

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Friendly, local support with rapid response times

Book a Service Visit or Get Support

Ready to schedule maintenance, request a repair, or discuss a support contract?


Contact our friendly team today for expert advice and fast assistance.

FAQ

Do you support systems not originally installed by OC Services?

Do you support systems not originally installed by OC Services?
Yes, we can take over and maintain most major brands and systems.

How quickly can you respond to emergencies?

How quickly can you respond to emergencies?
We offer rapid response—typically same-day for contract clients and critical faults.

Can I upgrade my maintenance package?

Can I upgrade my maintenance package?
Absolutely. We offer flexible packages to suit your needs and budget.

Do you provide service outside of Surrey?

Do you provide service outside of Surrey?
Yes, we cover Hampshire, Sussex, and surrounding areas—just ask!

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